Updated: January 2026

Oyox88 Privacy Policy – We Protect Your Data

Your privacy is our priority. This document transparently explains how oyox88 collects, uses, stores, and protects the personal information of every user in Malaysia.

256-bit SSL Encryption Data stored securely Not sold to third parties
oyox88's Commitment to Your Privacy

Six core principles that guide how we manage and protect the personal data of every oyox88 member.

Industry-Grade Encryption

All your personal data and financial information is transferred and stored using AES-256 encryption with TLS 1.3 protocol — the same standard used by Malaysia's leading banks.

Secure Data Storage

Your information is stored on protected servers with strict access controls, multi-layered firewalls, and real-time threat monitoring systems operating around the clock.

Not Sold to Third Parties

Oyox88 has never and will never sell, rent, or transfer your personal information to any third party for marketing purposes without your consent.

Data Control in Your Hands

You have the right to access, correct, request a copy of, or request deletion of your personal data at any time by contacting our support team.

PDPA Legal Compliance

Oyox88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data management practices align with applicable legal requirements.

Marketing Communication Controls

You may choose to receive or opt out of any marketing communications from oyox88 at any time through your account settings or by contacting our support team directly.

1

Introduction

Welcome to the oyox88 Privacy Policy. This document transparently explains how the oyox88 platform ("we", "Platform") collects, processes, stores, and protects your personal information ("User", "you") when you use our services in Malaysia.

Oyox88 takes user privacy seriously. We understand that your trust is the most valuable asset we hold, and we are committed to handling every piece of data with the utmost integrity. This policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.

By registering or using the oyox88 platform — whether via the website or mobile app — you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

Note: This Privacy Policy should be read together with Terms and Conditions as well as Responsible Gaming Policy oyox88 for a complete overview of your agreement with our platform.
2

Information We Collect

Oyox88 only collects information necessary to provide you with a safe, seamless, and responsible service. The information we collect falls into several main categories:

Registration & Identity Information

  • Full name as stated on your identity document (MyKad or passport)
  • Date of birth and gender
  • An active Malaysia mobile phone number
  • Valid email address
  • Current residential address in Malaysia

Financial Information & KYC Verification

  • Bank account details (bank name, account number) for deposit and withdrawal purposes
  • Copies of identification documents for the KYC process
  • Deposit and withdrawal transaction history records within the platform
  • Registered digital wallet information (Touch 'n Go eWallet, GrabPay, Boost, and others)

Usage & Technical Information

  • IP address and general location information
  • Device type, operating system, and web browser version
  • Game activity records and login logs
  • Session data and account settings preferences
Data Categories Primary Purpose Legal Basis
Identity Information Account verification & KYC Legal obligations
Financial Information Deposit & withdrawal processing Contract performance
Technical Data Platform security & improvements Legitimate platform interests
Game Data Responsible gaming & audit Legal obligations
Communication Data Customer support & notifications User consent
3

How We Use Your Data

Every piece of information we collect is used for specific and legitimate purposes. oyox88 will not use your data beyond the scope stated in this policy without first obtaining your additional consent.

  • Identity Verification & KYC: To verify your identity, fulfil anti-money laundering (AML) compliance requirements, and ensure the security of your account.
  • Transaction Processing: To accurately and securely process deposits, withdrawals, and all other financial transactions on the platform.
  • Service Provision: To operate, maintain, and improve all functions of the oyox88 platform to ensure the best possible user experience.
  • Account Security: To detect, investigate, and prevent fraudulent activity, unauthorised access, and any security threats to your account.
  • Responsible Gaming: To monitor gaming patterns and provide game limit tools to protect your wellbeing as a user.
  • Service Communications: To send important notifications regarding your account, transactions, security updates, and policy changes.
  • Marketing (with consent): To inform you of the latest promotions, bonuses, and offers — only for users who have agreed to receive them.
  • Analytics & Improvement: To analyse aggregate usage patterns in order to improve overall service quality and user experience.
4

Sharing Information with Third Parties

Oyox88 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, in certain limited situations, we may need to share information with the following parties:

Trusted Service Providers

We work with selected third-party service providers to support platform operations, including payment processors, identity verification service providers, and cloud computing providers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

Legal Requirements

Oyox88 may be required to disclose your information to the relevant authorities when mandated by law, court order, or in investigations related to financial crime prevention and anti-money laundering.

Game Providers

Certain game data may be shared with third-party game providers solely for technical and game audit purposes. This does not include your detailed financial information.

Reminder: oyox88 will not share your personal information with advertisers, third-party marketing companies, or any other commercial entity without your explicit prior consent.
5

Cookies & Tracking Technologies

The oyox88 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how users interact with our platform.

Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use the platform to help us improve service quality. All data is collected anonymously.
  • Functional Cookies: Saves your preferences such as display settings and game selections so you don't need to reconfigure them every time you log in.
  • Analytics Cookies: Helps us understand aggregated usage patterns for continuous platform improvement purposes.

You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's help documentation.

6

Data Security

Oyox88 continually invests in the latest security infrastructure to ensure your personal data is always protected against unauthorized access, disclosure, alteration, or destruction.

Technical Security Measures

  • Data encryption in transit using TLS 1.3 protocol with 256-bit SSL certificates
  • Data encryption at rest using AES-256 for all sensitive information
  • Two-factor authentication (2FA) is available and encouraged for all user accounts
  • 24/7 real-time security monitoring with automated intrusion detection systems
  • Regular security audits by accredited independent third parties
  • Strict role-based access controls for internal staff

Action in the Event of a Data Breach

In the event of any security breach affecting your personal data, oyox88 is committed to notifying you and the relevant authorities within the timeframe required by law, and to taking immediate remedial action to minimise any potential impact.

Security Tips: To better protect your account, always use a strong and unique password, enable two-factor authentication, and never share your login credentials with anyone, including anyone claiming to be oyox88 staff.
7

Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and oyox88 policy, you have several important rights regarding your personal data. We respect and facilitate the exercise of all these rights:

Right of Access

You have the right to request and receive a copy of all personal information we hold about you at any time.

Right to Rectification

You have the right to request correction of any personal information that is inaccurate, incomplete, or outdated in our records.

Right to Erasure

You may request deletion of your personal data, subject to any legal record-keeping obligations we are required to comply with.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances.

Right to Data Portability

You may request that we provide your personal data in a structured, machine-readable format for transfer to another platform.

Right to Restriction of Processing

In certain circumstances, you have the right to request that we restrict how we process your personal data while a dispute is being resolved.

To exercise any of the above rights, please contact our customer support team via live chat or email. We will process your request within 30 business days.

8

Data Retention Period

Oyox88 retains your personal data only for as long as necessary to fulfill the original purpose of collection, or as required by applicable law.

Data Type Retention Period Reason
Identity & KYC Data 7 years after account closure AML & legal requirements
Transaction Records 7 years Tax obligations & audit
Game Activity Logs 3 years Audit & dispute resolution
Communication Data 2 years Customer support & referrals
Cookies & Analytics Data 13 months Platform usage analytics

Once the retention period expires, your data will be securely deleted or permanently anonymised so it can no longer be identified. Early deletion requests by users will be considered subject to applicable legal retention obligations.

9

Changes to This Privacy Policy

Oyox88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data management practices, new legal requirements, or improvements in how we protect your information.

You will be notified of any significant changes via in-platform notifications, your registered email, or a prominent notice on our website before the changes take effect. The "Last Updated" date at the top of this page always reflects the latest version of this policy.

Continued use of the oyox88 platform after any changes to this Privacy Policy take effect will be considered your acceptance of the amended policy. If you disagree with the changes made, you may contact us to discuss available options including account closure.

10

Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your rights regarding the personal data we hold, please contact the oyox88 Data Protection Officer through the following channels:

  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform — the fastest way to get an immediate response.
  • Privacy Email: [email protected]
  • Response Time: Privacy-related inquiries are processed within 14 business days; complex cases within 30 business days.

We encourage you to contact us first before filing any formal complaint with the Malaysian Communications and Multimedia Commission (MCMC) or any relevant regulatory body. We are committed to resolving every concern in a fair and transparent manner.

Useful Links: To learn more about how we manage responsible platform use, please visit the Responsible Gaming and Terms and Conditions page.

Your Data is Safe, Your Gaming is Fun

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